General terms of use

1- GeneralsYou didn't provide any text to translate. Can you please provide the Spanish text you want translated to English?

The present general conditions of sale apply strictly to all the sales of products made in Spain, including the Canary Islands and the Balearic Islands by Abalier Europe S.L., with C.I.F. number B90441809, and fiscal domicile at Aviador Ruiz de Alda 2 (Seville), hereinafter Abalier, intended for individuals and companies.

Every order placed with Abalier necessarily implies, as an essential, determinant and indispensable condition, the unreserved acceptance by the Customer of the General Sales Conditions of Abalier in force on the day the corresponding order is placed. In addition, the Customer acknowledges that the acceptance of these conditions will imply their application to the order to which they refer, as well as to any subsequent order, with the exception of those cases in which new conditions are made known to them by Abalier. The fact that Abalier does not resort to any of these conditions at a given time cannot be interpreted or equivalent to waiving to resort to them in the future or in the past.

Applicable law and competent jurisdiction.The interpretation and execution of the conditions, as well as all acts that are a consequence of them, will be subject to theSpanish law, unless there are public order provisions contrary to this.

2- PricesYou didn't provide any text to translate. Can you please provide the Spanish text you want translated to English?

The prices listed on Abalier are in Euros. All prices include the applicable VAT on the day of the order, any change in VAT rate will be automatically applied to the prices of the products for sale on Abalier..

The offers on products for sale on Abalier will be shown in the "Offers" section or will be indicated on the product sheet and, unless otherwise indicated, will be valid as long as they are displayed on the screen.

3- Different Payment Methods:

When placing the order, the customer can freely choose to pay for their purchases at Abalier using:

- Payment with credit or debit card (VISA or MASTERCARD).

- Payment through Blue Card

- Bank transfer.

- PayPal.

4- ProductYou didn't provide any text to translate. Can you please provide the Spanish text you want translated to English?

All product orders are subject to their availability. In this regard, if there are difficulties in supplying products or if there are no items in stock, we reserve the right to provide you with information about substitute products of equal or higher quality and value that you can order. If you do not wish to order these substitute products, we will refund any amount you may have paid.

Therefore, the offers presented by Abalier are valid within the limit of available stock. Abalier reserves the right to modify the product range based on the difficulties imposed by its suppliers.

5- Shipments:

1. The purchased products will be delivered to the person and address indicated in the order.
By default, invoices will be sent to the email address indicated by the customer at the time of their registration with Abalier.
2. On Saturday afternoons, Sundays and holidays, there will be neither dispatch nor delivery of orders.
3. An order is considered delivered at the moment the carrier delivers the package or packages to the customer and they sign the delivery receipt document. It is the customer's responsibility to check the condition of the goods upon receipt and indicate any anomalies on the delivery receipt slip.

6- Delivery:

Notwithstanding what is set out in Clause 5 of "Shipments" regarding the availability of products and unless extraordinary circumstances occur, we will try to send the order consisting of the product/s listed in each 'Shipping Confirmation' before the delivery date stated in the 'Shipping Confirmation' in question or, if no delivery date is specified, the shipment will be made within 48 to 72 hours from the date of the Shipping Confirmation.

However, delays could occur for any of the following reasons:

  • Product customization;
  • Specialized articles;
  • Unforeseen circumstances;
  • Delivery area;

If for any reason we cannot meet the delivery date, we will inform you of this circumstance and give you the option to proceed with the purchase by setting a new delivery date or to cancel the order with a full refund of the price paid. Please note in any case that we do not deliver on Saturdays or Sundays.

For the purposes of these Conditions, it will be understood that "delivery" has occurred or that the order has been delivered at the time of signing for its receipt at the agreed delivery address.

7- Inability to deliver:

If after the delivery attempt we find it impossible to deliver your order, we will try to find a safe place to leave it. Additionally, we will leave you a note indicating where your order is and how to pick it up. If you are not going to be at the delivery location at the agreed time, we kindly ask you to contact us to arrange delivery for another day.

In any case, to pick up your order, you will have a period of 30 days from the date when, following the procedure established in these Purchase Conditions, you are informed that your order is available. If this period has passed and you have not picked up your order, we will understand that you wish to withdraw from the Contract and we will consider it resolved. As a result of the termination of the Contract, we will refund you the price paid for such products but not the shipping costs as soon as possible and, in any case, within a maximum period of 30 days from the date on which, according to what is established in this Clause, we consider the Contract to be terminated.

8- Return and Cancellation Policies:

8-1 Merchandise return:

Our policy, in accordance with current regulations, is to grant you the right to return any item purchased from Abalier within the period of 14Natural daysFrom the date of receipt.

Any item purchased from Abalier should be returned in its original packaging, as if it is not returned in its original packaging, the item could suffer some depreciation.

Within a maximum period of 14 daysUpon receipt of the return, Abalier commits to your refund.

Before making the return, will have toCommunicate it to the Customer Service department through the followingwithdrawal form.

If the reason for the return is that the returned item is defective or does not match what was ordered, Abalier will cover the costs of the return and new shipment. If the reason for the return is that the order does not satisfy you,the customer will have to bear the return costs.

8-2 Order Cancellation:

If the cancellation of the order arrives before the departure of the merchandise, the customer will not have any expense. In the event of a cancellation after the order has been dispatched, the customer will be responsible for the shipping costs as well as the return costs of the same order.

8-3 Online Litigation:

If you wish to make a complaint through the online dispute resolution platform, you can do so.here

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