Abalier provides all products with a warranty. The general warranty conditions are determined for each type of item by the manufacturer who grants the warranty.

In case of a defective product, Abalier will proceed, as appropriate, to repair, replace, reduce the price or terminate the contract. Actions totally free for the customer.

The products supplied by Abalier have a three-year warranty, starting from the delivery of the good and the warranty will be invalid in the following cases:

-     The product has been manipulated or repaired by a person other than the technical services offered by Abalier.

-     The customer does not accompany the item with the corresponding purchase invoice.

-     The consumer does not report the lack of conformity within two months from when he became aware of it.

What does the warranty cover?

All our products have a three-year warranty.

You will be able to make use of this warranty with your proof of purchase (receipt or invoice).

Remember that for your product to be under warranty it must meet the following requirements:

  • "All items sold by Abalier have the legal warranty (Consolidated Text of the General Law for the Defense of Consumers and Users RDL 1/2007), for a period of two years from the date of delivery. The warranties do not include deficiencies caused by negligence, blows, use or improper handling, connection to the electricity different from the one indicated in the user manuals, incorrect installation not carried out by the authorized technical service when appropriate, or materials subject to wear and tear from normal use. The manufacturer's warranty loses its value: 1. -If any of the data of the same or the purchase receipt is modified, altered or replaced. 2. -If both the identification number and the guaranteed device itself are manipulated or repaired without the manufacturer's Technical Service knowledge".

I need to repair my product

Don't worry, at Abalier we will help you solve it and we will accompany you throughout the entire repair process.

What happens if the repair is out of warranty?

Don't worry, we will also look for the best way to fix your product. In this case, the Technical Service will make a quote to repair it and if you agree we will proceed to fix your product. If the quote does not convince you, you are not obliged to accept it. In that case, we will return your unrepaired product. In these cases, you will have to pay for the shipping costs, which will depend on the weight of the product.

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